SMS Terms & Conditions

Wilson Family Plumbing, Heating & Air ("we", "us") operates two separate text message programs. You choose which one you join, and joining one never enrolls you in the other. Consent to receive text messages is never a condition of purchasing any product or service from us.

1. Service appointment messages (informational)

If you check the service-messages box on our contact form, or you text us first, we send messages about the request you made: confirming your appointment, telling you when a technician is on the way, following up on a quote, and asking how the visit went.

• Program name: Wilson Family Plumbing, Heating & Air Service Messages
• Message types: appointment confirmations, arrival notifications, quote follow-ups, service follow-ups
• Message frequency: Message frequency varies (up to 10 messages per month).
• Cost: Message and data rates may apply.
• Opt out: Reply STOP at any time. Reply HELP for help.

2. Offers and reminders (marketing)

This is a separate, optional program with its own separate, unchecked box. It covers seasonal maintenance reminders and occasional offers, such as a spring AC tune-up or a fall heating check.

• Program name: Wilson Family Plumbing, Heating & Air Offers & Reminders
• Message types: seasonal maintenance reminders, promotions, service specials
• Message frequency: Message frequency varies (up to 4 messages per month).
• Cost: Message and data rates may apply.
• Opt out: Reply STOP at any time. Reply HELP for help.
• Consent is not a condition of any purchase.

How to stop messages

Reply STOP to any message to be removed. You will get one confirmation that you have been unsubscribed, and then no further messages from that program. You can rejoin later by texting START or by checking the box again on our contact form. Reply HELP for help, or call us at (469) 338-5533.

Carriers

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.

Privacy

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except the messaging providers we use to deliver the messages you asked for. See our Privacy Policy for the full detail.

Contact

Wilson Family Plumbing, Heating & Air · (469) 338-5533 · service@trustwilsons.com · Rockwall, TX